Booking Terms & Conditions
Updated: June 2021
The Contract for a short-term holiday rental will be between the Owners (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as 'Hirer', “you” or “your”) in the following booking conditions. UK law will govern the Contract. The contract is not effective until the required payment has been received and confirmation sent from the Owner to the Hirer. When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form, a contract shall only arise when your booking is confirmed and the 25% deposit has been paid. The Hirer must be at least 18 years of age.
Bookings require a deposit of 25% of the holiday cost. The balance of the rental will be due for payment 28 DAYS prior to the holiday commencement date and we reserve the right to cancel a holiday where payment has not been received 28 DAYS before the commencement date. If the booking is made within 28 DAYS of the holiday start date the full rental will be required. Once you have a confirmed booking you are responsible for the full rental cost even if you subsequently cancel.
3. CANCELLATION - COVID-19 POLICY
In the event of the following scenarios arising from the COVID-19 pandemic, you would have the option to defer your booking, receive a credit note or cancel your booking and receive a full refund, less our non-refundable booking fee of £35.00. The below applies to both new and existing bookings.
Government restrictions imposed on travel as a result of COVID-19, including UK-wide or regional lockdowns which prevent you from travelling on holiday.
Government restrictions imposed on travel as a result of COVID-19 that prevent travel to the area in which your holiday property is located.
Government restrictions imposed on travel as a result of COVID-19 that prevent overseas visitors travelling to the UK.
Government restrictions imposed on the number of households permitted to stay in a holiday property as a result of COVID-19.
The closure of holiday letting accommodation as a result of COVID-19.